Privacy Policy

Welcome to MyTokoyo! At MyTokoyo, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data. We are committed to safeguarding your privacy while providing you with an excellent shopping experience.

By using our website, https://mytokoyo.com, you agree to the practices outlined in this policy. Please read it carefully to understand our views and practices regarding your personal information.

1. Information We Collect

We collect and process different types of information when you interact with our website, including:

Personal Information

Contact details: Name, email address, phone number, and shipping address when you place an order or sign up for our newsletter.
Payment information: Credit/debit card details or other payment methods (processed securely through third-party payment gateways).
Account details: Username and password when you create an account.

Non-Personal Information

Browsing data: IP address, browser type, operating system, and pages viewed.
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and improve our site’s performance. Read more in our [Cookie Policy].

2. How We Use Your Information

We use your personal and non-personal information to provide and improve our services, including:

Order Processing: To process and fulfill your orders, notify you about the status of your order, and deliver products to your specified address.
Customer Support: To respond to your inquiries, handle returns, and provide ongoing customer care.
Marketing Communications: To send you promotional emails, special offers, or updates on new arrivals, provided you’ve given your consent to receive marketing communications.
Website Optimization: To monitor website performance, improve functionality, and customize your browsing experience.

3. How We Protect Your Information

We take data protection seriously. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission. In addition, we regularly update our security practices to ensure your data is stored and handled safely.

Third-party service providers involved in payment processing, shipping, and marketing adhere to strict confidentiality obligations to ensure your data is secure.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

Service Providers: Trusted third parties who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, delivery companies), who agree to keep your information confidential.
Legal Compliance: If required by law or to protect the rights, property, or safety of MyTokoyo, our customers, or others, we may disclose your information.

5. Your Rights

You have certain rights regarding your personal information, including:

Access and Correction: You may request access to or correction of your personal information at any time.
Data Deletion: You can request the deletion of your personal data if it is no longer necessary for the purpose for which it was collected.
Opt-Out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Cookie Policy

We use cookies to:

Improve website functionality.
Understand user behavior and preferences.
Deliver targeted advertising.

You can control cookies through your browser settings, though disabling cookies may affect your browsing experience. For more details, please refer to our [Cookie Policy].

7. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly.